After Sales Service

(Henan Mine Crane Co., Ltfd.,) provide customers consultation services including product, sales, maintenance, upkeep aspects and so on, such as, accepting the customer's service requests, complaints and recommended requirement etc. we offer customer care, various services and reminding on the basis of calls and text messages to help customer deal with the problem. At the same time, we will take the initiative to understand products, services demanding and advice from clients to continuously improve products, services, and provide customers the housekeeper type service with all my heart. Your attention is the power of our growing, welcome to contact with us!.

Sales and service hotline :

Tel: 0086-371-69102788 :

Fax: 0086-371-69102788 :

Delivery & Package

Packing of Henan mine crane product:

1. Electric parts are packed by high quality plywood crate, to reduce distortion in conveying;

2. Main beams, end beams and trolley/winch are packed by plastic woven cloth. It can reduce abrasion when transport. Delivery of overhead crane, gantry crane type:

3. If the size are suitable for container ship, usually by container;

4. Big size, usually by bulk ship or by container after truncation;

5. Big size, usually by bulk ship or by container after truncation;

Purchase Procedure

01Online Inquiry

Make online inquiry by E-mail, Skype, online message board

02Choose Product

Choose your preferred product and model, confirm the quantity with salesman

03Receive Quotation

Receive quotation from salesman

04Confirm Quotation

Confirm quotation with salesman

05Make Payment

Make payment by T/T (telegraphic transfer) or LC (letter of credit)

06Product Shipment

Once shipment of products is arranged, shipment notice is sent to customers

07Product Delivered

Once products are delivered to customers, the delivery confirmation is sent to salesman.